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This case study explores the professional journey of an executive who significantly benefited from leadership coaching. Over the course of his long-standing career at a major multinational pharmaceutical company, he transitioned from managing vendors to leading diverse internal teams. Throughout this transition, the executive encountered challenges typical of high-responsibility roles, where effective leadership was crucial […]

Managing performance issues can be one of the most challenging aspects of leadership. However, these trying moments also present opportunities to strengthen the manager-employee relationship. When an employee isn’t meeting expectations, it helps to approach the situation thoughtfully to encourage improvement, not discourage the individual. Read further to learn how we coach executives to approach […]

With today’s technology driving rapid access to data and real-time performance tracking, executives face greater pressure to not only meet but exceed their predecessors’ results. This technology heightens expectations for faster decision-making and higher efficiency. Where new executives used to have up to multiple quarters to acclimate and deliver results, today’s transitioning C-suit has around […]

The following article on the ROI of leadership Coaching appeared in HR.com  on August 2, 2024, written by A.J. O’Connor Associates President Shannon O’Connor Bock. Read the original article here. Today, the estimated global revenue from coaching sits around 4.56 billion dollars. It comes as no surprise when analyzing the rise in online executive coaching. Since 2019, […]

In the past, internal leadership grew as the company grew. Employees were encouraged to start from the bottom, working their way up. This type of professional development was clear and defined. Your successes, products and work (that correctly answered your manager’s needs) determined the executive position you could eventually hold. As you climbed the ladder, […]

The following article on leading with empathy appeared in Human Capital Innovations on June 14, 2024 , written by A.J. O’Connor Associates President Shannon O’Connor Bock. Read the original article here. It is clear that nowadays, employees seek authentic connections with their managers and colleagues. EY’s Empathy in Business report found that mutual empathy between […]

The following article appeared in CFO Intelligence in the Spring/Summer 2024 issue, written by A.J. O’Connor Associates President Shannon O’Connor Bock. Read the original article here. The Value Of Emotional Intelligence In the dynamic world of finance, numbers reign supreme, and the stewards of an organization’s fiscal well-being are the Chief Financial Officers. CFOs are […]

Gone are the days of punching in, keeping quiet, and punching out. Today, employees want genuine connections at work from their managers and coworkers alike. EY’s empathy in business report found that mutual empathy between leaders and employees creates a safe, agile culture that increases efficiency, creativity, job satisfaction and innovation. That said, 52% of […]

RESERO is a Level 2 ICF Accredited coaching education program. It equips graduates with the academic requirements mandated by the ICF to become an associate certified coach or a professional certified coach.  The ICF accreditation sets the standard for creditable coaching and gives coaches something to measure themselves against. Coaches at the beginning of their […]